Start with people’s needs
Information is organised around questions, interests and practical offers — not around sector jargon.
A clearer route into community life.
The Community Exchange is designed as shared national infrastructure with a genuinely local view.
Connect the whole picture
Directory listings, events, updates, articles and media live in one searchable knowledge base.
Protect people’s privacy
Public visitors do not need accounts. Searches are used to return results, not to build user profiles.
National reach, local relevance
Every item can be connected to one or more local areas, or marked as UK-wide. Visitors can start nationally, select a place, or search by what they need. Local partners can maintain their own information within a consistent national structure, while administrators review what is published.
What belongs in the Exchange
Community services, support, activities, groups, events, opportunities, practical guides, local reporting, podcasts, videos and other useful media. The key test is simple: does it help someone understand what an organisation provides or discover something useful in their community?